Braveheart Consulting is the vehicle for my friend and colleague, Pam Rechel, to express her work in the world. I have worked with Pam for over 10 years now. I built her original website in Dreamweaver and redesigned and rebuilt the website with WordPress several years ago. My approach with Pam, as it is with anyone I do a website for, is to have the person first identify what they like and don’t like about existing websites. I want to get a sense of what is important to them and how they want to see themselves expressed. What I might like may not match what they want at all. Once she provided me samples of what she liked from other friends or businesses, I searched available templates and identified 4-6 templates for her to review. My requirement around these templates were that they were supported, and good documentation and were responsive. Rather than send a client on a wild goose chase to make sense out of what is a good template or not, I narrow that down and offer them 4-6. If they find the one that works, then we are ready to go! If not, then I take that feedback and look for more. Once Pam chose a template, I installed it on a test site and we agreed on general look and feel and configuration options. Pam had an awesome graphic artist create great graphics for the site and I simplified and streamlined her existing content to put it into a new site. For her site, I felt that I could convert the 15-20 pages in one evening. So, on the evening that we agreed to launch the new site, I worked for 8-10 hours to move the content and get the site up and running so that her ‘new’ site would be live the next day. I made sure that all pages and links were functional, so that when someone visited the site, it felt complete. We then spent the next several days fine tuning it before she announced her new site to her mailing list! Working with Pam has always been a pleasure and she takes each new challenge and steps forward.